What I do

Virtual Assistant

Hi, I’m Brooke, your trusted virtual assistant and the founder of VAuthentic.

Are you ready to take back your time and streamline your tasks? My services are here to revolutionize the way you work. Whether you’re a busy entrepreneur, a growing business, or a seasoned professional seeking seamless support. I am dedicated to providing top-tier assistance tailored to your unique needs. Say goodbye to being overwhelmed and hello to productivity. Let’s embark on this journey together!

More about me

Connect with me:

Services

Let me help reclaim your time.

Administrative Support

From managing your inbox to scheduling appointments and organizing documents, I’m here to handle all your administrative tasks efficiently and professionally.

Email Management

Tired of drowning in a sea of emails? Let me handle your inbox, filtering out spam, responding to routine inquiries, and flagging priority messages for your attention.

Data Entry and Organization

Need help with data entry or organizing spreadsheets and databases? I am meticulous and detail-oriented, I ensure accuracy and efficiency in all data-related tasks.

Customer Support

Providing exceptional customer service is paramount. I can handle inquiries, resolve issues, and ensure your clients receive prompt and courteous support.

Naturopathic Doctor Support

Looking to streamline your practice and focus on providing exceptional care to your patients?

With over 5 years of experience in supporting Naturopathic practices – my services are designed to support you every step of the way, allowing you to optimize your workflow, enhance patient communication, and grow your practice with ease.

FAQs

What tasks can a virtual assistant handle?

I’m your go-to superheroes for tackling a wide range of tasks. From organizing your inbox and managing schedules to diving into data entry and conducting thorough research, I’ve got you covered. Need a friendly voice to handle customer inquiries or keep your social media buzzing? I’m here for that too! Think of me as the behind-the-scenes wizards who wears many hats to ensure your business runs smoothly. Because to me, being your reliable sidekick is more than just a job – it’s my passion!

How do I communicate and collaborate with my virtual assistant?

Effective communication and collaboration with your virtual assistant are key. Set clear expectations, choose preferred communication channels, and schedule regular check-ins for feedback. Utilize collaboration tools to streamline workflows and maintain transparency. Cultivate open communication for a productive partnership.

What qualifications and experience should I look for in a virtual assistant?

Choosing the perfect virtual assistant is a bit like finding the right teammate. First, think about what tasks or projects you need help with. Then, look for someone whose qualifications and experience match your needs. It’s also important that your values and theirs align, just like finding a good friend. After all, working together smoothly is key to a fantastic virtual assistant partnership!

How much does hiring a virtual assistant cost?

When it comes to pricing for virtual assistant services, it really depends on what you’re looking for. I’ve got a range of packages to fit different needs and budgets. The cool thing about hiring a virtual assistant is that you only pay for the time and services you need – no full-time salary or taxes to worry about. It might seem pricier at first, but trust me, the long-term savings are worth it!

What are the security and confidentiality measures in place?

Safeguarding your data and ensuring confidentiality are my top priorities. With a background in medical administration, I fully understand the importance of protecting sensitive information. That’s why my desktop is equipped with robust cybersecurity measures and is HIPAA compliant. Moreover, our contract explicitly states that I am committed to upholding confidentiality and will not use or share any client ideas or projects without explicit consent. Rest assured, your privacy and security are of utmost importance, and I’m dedicated to maintaining the highest standards of confidentiality in all our interactions.

Can I hire a virtual assistant from a different time zone?

Absolutely! Hiring a virtual assistant from a different time zone is doable. I serve clients across Canada, so I’m familiar with managing time differences. For example, I currently support a client in a different time zone and we’ve found effective ways to communicate using tools like Slack. I’ll ensure timely assistance with your tasks, even if our schedules don’t match up perfectly.

What is the onboarding process like?

Following our discovery call, and mutual agreement on our partnership, we’ll dive into the onboarding process. During our next meeting, I’ll gain access to your delegated tasks and preferred productivity tools like Asana or Trello. Together, we’ll define task priorities and expectations. In the initial weeks, expect frequent communication as I ensure alignment with your needs. As our partnership evolves, I’ll seamlessly integrate into the background, providing reliable assistance.

What happens if I’m not satisfied with the virtual assistant’s work?

Ensuring your satisfaction is crucial to me. I prioritize open communication channels with my clients to consistently deliver exceptional service. Should there be any concerns with my work, I welcome constructive feedback and I am committed to implementing necessary improvements to meet your expectations.